Health and Safety

Health & Safety


In preparation for our much-anticipated return to live concerts and our commitment to producing safe events, all patrons will need to show proof of vaccination (must be 2 weeks past final dose) or a negative COVID-19 test within 48 hours from the time of entry to the venue in order to attend events at Another Planet Entertainment’s Bay Area venues, which includes the Bill Graham Civic Auditorium

Per the city and county of San Francisco, masks will be required regardless of vaccination status while attending events at the Bill Graham Civic Auditorium. A non-vented N95 mask or other well-fitted mask is strongly recommended to provide maximum protection. We will not allow a scarf, ski mask, balaclava, bandana, turtleneck, collar, single layer of fabric, or any mask that has an unfiltered one-way exhaust valve. Further guidance from the San Francisco Department of Public Health on mask recommendations can be found here.

To create what we believe is the safest environment for our patrons, staff and artists, we are implementing Health Pass by CLEAR for entry to all concerts at the Bill Graham Civic Auditorium. We appreciate everyone’s participation in helping us safely bring concerts back to the Bay Area. 

We encourage you to create your account and health pass in advance of attending one of our concerts to ensure an easy entry to the show. All attendees will be required to show a Green Health Pass (if vaccinated) or an Amber Health Pass (if providing a negative COVID-19 test) on the CLEAR app in order to enter the venue. 

We are relieved and hopeful to see the COVID-19 situation rapidly improving across the country. We encourage you to get vaccinated if you have not already! If you still need to get your vaccine, visit for more information and to book your appointment.

– Your Friends at Another Planet Entertainment

*Policy is subject to change

Health Pass - Logo


To ensure a faster, easier entry into the concert, we have partnered with Health Pass by CLEAR to verify your proof of vaccination or negative test.

  1. Download the CLEAR app and enroll for FREE.
  3. Select the GREEK THEATRE for the show you are attending.
  4. Load your CA Digital Vaccination CardCDC Vaccine Card, or negative test results. To access your CA Digital Vaccination Card please visit
  5. GREEN or AMBER pass means you are good to go!

* You must be 18+ to create a Health Pass – see below for more details

* If you are under 18 years old, please bring proof of vaccination or negative COVID-19 test. 

Proof is one of the following: 

  • CDC Vaccination Card (photos will be accepted)
  • CA Digital Vaccine Card
  • Proof of a Negative COVID-19 Test within 48 hours from the time of entry to the venue

*Policy is subject to change

In accordance with California’s current guidelines, Another Planet Entertainment, LLC and its affiliated companies are requiring fans to agree to the following terms prior to ticket purchases and event entry:  By purchasing tickets, you confirm that at the time of the event you will either have been fully vaccinated or received a negative COVID-19 test within 48 hours from the time of entry to the venue.  You also agree that if you are not fully vaccinated you will wear a mask for the duration of the event.  Please note that these requirements will apply to all members of your party before they are allowed to enter the event.

An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Another Planet Entertainment, LLC, and its affiliated companies relating to such risks.

You expressly agree to comply with all Federal, State, and Local laws, ordinances, regulations, and the rules of Another Planet Entertainment, LLC and its affiliated companies when attending the event.